Customer Care Executive

Looking for a Customer Care Executive role in Sector 63 - Noida, Delhi? Urgent Hiring For Grassroots Solutions And Services Private Limited With Selection is hiring now. There are 30 open positions. The pay goes up to ₹14,000/month. No experience? You can still apply.

In the employer’s words

A Customer Care Representative Assists Customers With Inquiries, Complaints, And Product Information While Ensuring A Positive And Professional Experience. Type : Inbound, Domestic | Languages : Bengali, Marathi, English, Hindi

Compensation

Salary: ₹13,000 – ₹14,000 per month, based on skills and experience.

What the job involves

In this role, you will:

• You'll handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets.

Eligibility

• Freshers are welcome to apply
• Tenth Pass or equivalent
• Skills: Bengali, Domestic, English, Hindi, Inbound, Marathi
• Basic English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: Bengali, Marathi, English, Hindi
• A calm under pressure, polite attitude

Position details

• Work location: Sector 63 - Noida, Delhi, Delhi
• Job type: Full time
• Work type: On-site
• Timings: Night shift
• Vacancies: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

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