International Call Center

A new International Call Center role is open at Us Solutions, Thane, Mumbai. The pay goes up to ₹30,000/month. 30 candidates will be hired for this role.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : International, Outbound, Domestic | Languages : English | Preferred Experience In : Real Estate

Who can apply

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: Domestic, English, International, Outbound, Real Estate
• Basic English
• Freshers can apply
• Type: International, Outbound, Domestic
• Languages: English
• Preferred Experience In: Real Estate

Pay and perks

You will be paid ₹15,000 – ₹30,000 per month.

Roles and responsibilities

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• You'll meet quality, call-handling and satisfaction targets.
• You will identify upsell opportunities where relevant.

Position details

• Work location: Thane, Mumbai, Maharashtra
• Work type: On-site
• Interview: 12:00 PM - 9:00 PM | Monday to Friday
• Timings: 7:30 PM - 4:30 AM | Monday to Friday
• Employment type: Full time
• Openings: 30

Interested? Apply now on BetterJobs with your resume — Us Solutions reviews applications regularly.