Training Coordinator

Usha Fire Safety Equipments Private Limited (Usha Fire Safety Equipments Private Ltd) wants to bring on a Training Coordinator for its Nerul, Mumbai team. You can earn up to ₹20,000/month.

Employer’s description

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. 1 - 2 Years Experience Compulsory. | Languages : Marathi, Hindi, English

Salary and benefits

You will be paid ₹15,000 – ₹20,000 per month.

What you will do

• Identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Eligibility

• 1 to 2 years of experience in a similar role
• Graduate or equivalent
• Skills: English, Hindi, Marathi
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Marathi, Hindi, English
• A polite, customer-first attitude

Job details

• Job location: Nerul, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based

Interested? Apply now on BetterJobs with your resume — Usha Fire Safety Equipments Private Limited (Usha Fire Safety Equipments Private Ltd) reviews applications regularly.