Tele Caller

Uttam Rajpurohit (Yash Enterprises) has an opening for a Tele Caller based in Ghatkopar West, Mumbai. Salary is up to ₹28,000/month. The team is filling 20 vacancies.

Employer’s description

Make Outbound Calls To Customers Regarding Pending/Overdue Payments.Follow Up With Customers And Obtain Ptp (Promise To Pay).Explain Payment Details And Resolve Basic Customer Queries.Dra Certificate Is Mandatory. 1 - 2 Years Experience Compulsory. | Languages : English, Marathi, Hindi

Salary

The salary for this role is ₹22,000 – ₹28,000 per month.

What we are looking for

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of English, Hindi and Marathi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Marathi, Hindi
• A patient, polite attitude

What the job involves

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• You will meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

Quick facts

• Job location: Ghatkopar West, Mumbai, Maharashtra
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 20
• Work mode: Office-based

Apply today and take the next step in your career with Uttam Rajpurohit (Yash Enterprises).