Operation Manager

Join V K Solutions as an Operation Manager in Vidyavihar West, Mumbai. Salary is up to ₹30,000/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | MS Power Point, Advanced Excel | Skills Needed : Computer

Salary

Compensation: ₹20,000 – ₹30,000 per month.

What we are looking for

• 2+ years of experience in a similar role
• Education: Graduate
• Good knowledge of Advanced Excel, Computer and Ms Power Point
• Good English
• More Than 2 Years Experience Compulsory.
• MS Power Point, Advanced Excel
• Skills Needed: Computer
• Someone patient and calm under pressure

Your responsibilities

• Identify upsell opportunities where relevant
• You will log every interaction and its outcome in the support system.
• You will meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails.

Quick facts

• Job location: Vidyavihar West, Mumbai, Maharashtra
• Work type: On-site
• Working hours: 10.00 AM - 7.00 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Openings: 1

If this job suits you, apply now — shortlisted candidates will be contacted by V K Solutions.