Customer Care Officer-Export Docume...

Va Hr Management Private Limited is hiring a Customer Care Officer-Export Docume... in Vasai Road, Mumbai. The pay goes up to ₹40,000/month. 5 candidates will be hired for this role.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory. | Type : International

What you get

The salary for this role is ₹25,000 – ₹40,000 per month.

Key responsibilities

• You'll follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant

What we are looking for

• 1–2 years of relevant experience
• Education: Graduate
• Skills: International
• Male Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International
• You are calm under pressure and customer-first

Job details

• Work location: Vasai Road, Mumbai, Maharashtra
• Employment type: Full time
• Vacancies: 5
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office

Click Apply to send your profile to Va Hr Management Private Limited. It takes less than a minute.