Closing Manager

A new Closing Manager role is open at Vardhan Group, Mulund West, Mumbai. The pay goes up to ₹35,000/month. The team is filling 2 vacancies.

Employer’s description

Looking For Closing Manager. 1 - 2 Years Experience Compulsory.

What we are looking for

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with Typing speed, Active listening, Complaint handling, CRM tools
• Basic English
• 1 - 2 Years Experience Compulsory.
• A customer-first, patient attitude

Compensation

You will be paid ₹20,000 – ₹35,000 per month.

Your responsibilities

As a Closing Manager, your work will include:

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• You will meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy

Job at a glance

• Job location: Mulund West, Mumbai, Maharashtra
• Vacancies: 2
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Job type: Full time
• Work mode: Office-based
• Timings: 09:30 am - 6:30pm | Monday to Saturday

Ready to start? Upload your resume and apply to Vardhan Group today.