Customer Care Executive (Cce)

Join Vcare Hospitality India Private Limited as a Customer Care Executive (Cce) in Velachery, Chennai. There are 2 open positions. The pay goes up to ₹19,000/month. Great for first-time job seekers.

Employer’s description

Mall Operations . Handle Customer Queries And Resolve Concerns By Coordinating With Relevant Departments. Maintain Strong Knowledge Of Retail Stores, Brands, And Restaurants Within The Mall. * Handle Phone Calls And Customer Interactions At The Helpdesk* Escalate And Track Complaints To Ensure Quick Resolution Manage Lost & Found Records And Custom.

Skills and qualifications

• Freshers are welcome to apply
• Education: Graduate
• Skills: Presentation, Negotiation, Local market knowledge, CRM
• Good English
• Freshers can apply

What you will do

As a Customer Care Executive (Cce), your work will include:

• Share market and competitor feedback with the team
• Record visits, calls and orders in the CRM or daily report
• Identify and approach new customers in the assigned territory
• Build long-term relationships with existing clients
• You will prepare quotations and close deals with decision makers.

Salary

You will be paid ₹16,000 – ₹19,000 per month.

Job at a glance

• Work location: Velachery, Chennai, Tamil Nadu
• Employment type: Full time
• Work mode: Work from office
• Shift: 02:30 PM - 6:30 PM | Monday to Friday
• Openings: 2
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Vcare Hospitality India Private Limited. It takes less than a minute.