International Chat Process

Join Ve-Raj Data Mind Solutions Private Limited as an International Chat Process in Kharadi Bypass Road, Pune. The pay goes up to ₹35,000/month. There are 30 open positions.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. 1 - 2 Years Experience Compulsory. | Type : International, Domestic

Pay and perks

Salary: ₹27,000 – ₹35,000 per month, based on skills and experience.

What we are looking for

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with Domestic, International
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International, Domestic
• A customer-first, calm under pressure attitude

Key responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• You'll escalate complex cases to the right team within the SLA.
• You will follow call scripts and update customers on ticket status.

Position details

• Job location: Kharadi Bypass Road, Pune, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 30
• Job type: Full time
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Ve-Raj Data Mind Solutions Private Limited.