Telecaller

Looking for a Telecaller role in Vasai Road East, Mumbai? Vedic Capital is hiring now. The pay goes up to ₹15,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Candidate profile

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Skills: Verbal communication, CRM tools, Hindi and English, Complaint handling
• Basic English
• Freshers can apply
• Someone customer-first and calm under pressure

Salary and benefits

You will be paid ₹10,000 – ₹15,000 per month.

Roles and responsibilities

As a Telecaller, your work will include:

• You'll resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Position details

• Job location: Vasai Road East, Mumbai, Maharashtra
• Employment type: Full time
• Openings: 1
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site

Apply today and take the next step in your career with Vedic Capital.