Customer Care Executive

Velna Nutrition Private Limited wants to bring on a Customer Care Executive for its Tilak nagar, Delhi team. The team is filling 5 vacancies. Salary is up to ₹18,000/month.

In the employer’s words

Identify And Generate New Business Opportunities Through Calls.Contact On Call Potential Customers, Explain Products/Services, And Convert Leads Into Sales.Achieve Monthly Sales Targets And Contribute To Revenue Growth & Earn Good Incentives. Experience In Sale Of Ayurvedic Products Selling Skills Would Be More Preferable. 1 - 2 Years Experience Compulsory. | Type : Sales, Domestic | Languages : English, Hindi

Day-to-day work

As a Customer Care Executive, your work will include:

• You'll resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

Salary and benefits

Compensation: ₹15,000 – ₹18,000 per month.

Candidate profile

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with Domestic, English, Hindi, Sales
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Domestic
• Languages: English, Hindi

Position details

• Job location: Tilak nagar, Delhi, Delhi
• Vacancies: 5
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site

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