Telecaller

A new Telecaller role is open at Velocity Xcelerator Private Limited, Goregaon East, Mumbai. Great for first-time job seekers. Salary is up to ₹15,000/month. 2 candidates will be hired for this role.

Note from the employer

Calling / Follow-Up,Data Entry, Lead Generation,Communication Skills, Daily Reporting. Type : Sales | Languages : Gujarati, Marathi, Hindi, English

Candidate profile

• Open to freshers
• Education: Graduate
• Comfortable with English, Gujarati, Hindi, Marathi, Sales
• Female Only
• Basic English
• Freshers can apply
• Type: Sales
• Languages: Gujarati, Marathi, Hindi, English
• Someone customer-first and patient

What the job involves

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

Salary and benefits

The salary for this role is ₹10,000 – ₹15,000 per month.

Job at a glance

• Location: Goregaon East, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 2
• Employment type: Full time

Ready to start? Upload your resume and apply to Velocity Xcelerator Private Limited today.