Customer Care Executive

Looking for a Customer Care Executive role in Kanakapura Road, Bengaluru? Venus pet care is hiring now. The pay goes up to ₹25,000/month.

In the employer’s words

Answer Incoming Customer Calls.Respond To Whatsapp Enquiries.Handle Boarding, Grooming, Swimming, Pickup/Drop, And Cafe Bookings.Enter All Bookings Into Google Sheets & Booking Systems.Coordinate With The Operations Supervisor.Handle Customer Complaints. Prior Experience In Customer Support, Front Office, Or Pet Care Is Preferred But Not Mandatory. More Than 2 Years Experience Compulsory. | Languages : Hindi, Kannada, English

What you get

Compensation: ₹18,000 – ₹25,000 per month.

Roles and responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• You'll meet quality, call-handling and satisfaction targets.
• You'll log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Who can apply

• 2+ years of experience in a similar role
• Education: 12th Pass
• Good knowledge of English, Hindi and Kannada
• Male Only
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: Hindi, Kannada, English
• You are patient and polite

Position details

• Location: Kanakapura Road, Bengaluru, Karnataka
• Work type: Work from office
• Vacancies: 1
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

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