Customer Care Executive

Verma Electronics Pvt Ltd wants to bring on a Customer Care Executive for its India team. The team is filling 5 vacancies. The pay goes up to ₹60,000/month.

In the employer’s words

Verma Electronics Is Looking For A Dedicated And Polite Female Customer Care Executive To Join Our Team. The Candidate Will Be Responsible For Handling Customer Queries, Providing Product Information, And Ensuring A Smooth Customer Experience. Languages : Punjabi, Hindi

Compensation

Salary: ₹12,000 – ₹60,000 per month, based on skills and experience.

Skills and qualifications

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Good knowledge of Hindi and Punjabi
• Female Only
• Basic English
• Freshers can apply
• Languages: Punjabi, Hindi
• You are customer-first and calm under pressure

Key responsibilities

• You will handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• You will meet quality, call-handling and satisfaction targets.

Job details

• Work location: India
• Vacancies: 5
• Working hours: 8.55 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Verma Electronics Pvt Ltd.