Customer Care Executive

Verma Laminate is looking for a Customer Care Executive to join its team in Mayapuri, Delhi. Salary is up to ₹25,000/month. Freshers can apply. The team is filling 5 vacancies.

Note from the employer

Telesales Executive With Good Communication Skills. Experienced In Calling Customers, Explaining Products, Solving Queries, And Closing Sales. Able To Achieve Sales Targets, Build Customer Relationships, And Provide Friendly Customer Service.

What the job involves

• You will escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• You will follow call scripts and update customers on ticket status.

Pay and perks

Salary: ₹15,000 – ₹25,000 per month, based on skills and experience.

Eligibility

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Skills: Complaint handling, Active listening, Hindi and English, Typing speed
• Basic English
• Freshers can apply
• Someone calm under pressure and patient

Quick facts

• Job location: Mayapuri, Delhi, Delhi
• Work mode: Work from office
• Openings: 5
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 10:00 AM - 7:00 PM | Monday to Saturday

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