Telecaller

A new Telecaller role is open at Vertex point, Virar West, Mumbai. The team is filling 30 vacancies. The pay goes up to ₹15,000/month. Freshers can apply.

Employer’s description

Telecalling Job, Client Management. Type : Outbound, Sales | Languages : Tamil, Telugu, English, Hindi, Kannada, Telugu, Tamil, Gujarati, Malayalam

Skills and qualifications

• Freshers are welcome to apply
• Tenth Pass or equivalent
• Good knowledge of English, Gujarati, Hindi, Kannada, Malayalam, Outbound, Sales and Tamil
• Basic English
• Freshers can apply
• Type: Outbound, Sales
• Languages: Tamil, Telugu, English, Hindi, Kannada, Telugu, Tamil, Gujarati, Malayalam
• Someone calm under pressure and customer-first

Salary

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

Day-to-day work

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• You will meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA

Job at a glance

• Work location: Virar West, Mumbai, Maharashtra
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Employment type: Full time
• Vacancies: 30
• Work mode: Work from office
• Working hours: 09:30 am - 6:30pm | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Vertex point reviews applications regularly.