Debt Collection Telecaller

A new Debt Collection Telecaller role is open at Vgm Associates, Thane West, Mumbai. The pay goes up to ₹20,000/month. There are 10 open positions.

Employer’s description

Dear Candidates, We Are Hiring Telecallers For Loan Recovery Process With Easy Selection Process And Minimum Documentation And We Provide Good Incentives Based On Performance So Hurry Up And Apply For It. Languages : English, Hindi, Marathi. Languages : English, Hindi, Marathi

What we are looking for

• No prior experience needed — freshers can apply
• Tenth Pass or equivalent
• Skills: English, Hindi, Marathi
• No English required
• Freshers can apply
• Languages: English, Hindi, Marathi
• A patient, customer-first attitude

What you will do

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• You will handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

Compensation

You will be paid ₹13,000 – ₹20,000 per month.

Job details

• Location: Thane West, Mumbai, Maharashtra
• Employment type: Full time
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Work type: Office-based
• Openings: 10
• Interview timings: 11:00 am - 6:00pm | Monday to Saturday

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