Customer Care Executive

Start your next role as a Customer Care Executive with Vgm Consultants Limited in Kodambakkam, Chennai. There are 25 open positions. Salary is up to ₹14,000/month.

Employer’s description

Banking Care: Answer Calls, Remind Customers About Emi/Payments, Guide Them With Banking Info.Telecom Care: Solve Service Issues, Handle Queries, Keep Customers Happy. Languages : Tamil

What you get

Compensation: ₹13,000 – ₹14,000 per month.

What you will do

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA.
• You will resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

Eligibility

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: Tamil
• Basic English
• Freshers can apply
• Languages: Tamil
• A customer-first, calm under pressure attitude

Position details

• Work location: Kodambakkam, Chennai, Tamil Nadu
• Job type: Full time
• Work mode: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 25
• Interview timings: 9:30:00 AM - 5:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Vgm Consultants Limited reviews applications regularly.