Process Trainer

Vgm Consultants Limited is looking for a Process Trainer to join its team in Ghansoli, Mumbai. The pay goes up to ₹25,000/month. There are 2 open positions.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. Type : Domestic, Sales | Languages : Marathi, Hindi

Who can apply

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, Hindi, Marathi and Sales
• Basic English
• Freshers can apply
• Type: Domestic, Sales
• Languages: Marathi, Hindi
• A patient, customer-first attitude

What you get

Compensation: ₹22,000 – ₹25,000 per month.

What you will do

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Job details

• Location: Ghansoli, Mumbai, Maharashtra
• Vacancies: 2
• Work mode: On-site
• Employment type: Full time
• Interview: 09:00 AM - 5:00 PM | Monday to Saturday
• Shift: 9:00 AM - 6:00 PM | Monday to Saturday

Apply today and take the next step in your career with Vgm Consultants Limited.