Customer Care Executive

Start your next role as a Customer Care Executive with Vibhu in lal bagh, Bengaluru. You can earn up to ₹20,000/month. There are 3 open positions.

In the employer’s words

We Are Looking For Candidates Who Is Having Experience In Customer Care Executive At Least For 6 Months To 1 Year . 1 - 2 Years Experience Compulsory. | Languages : Kannada, English

Roles and responsibilities

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• You will handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• You'll resolve queries and complaints with patience and accuracy.
• You will escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant.

Salary and benefits

Compensation: ₹18,000 – ₹20,000 per month.

Eligibility

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of English and Kannada
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Kannada, English

Job details

• Location: lal bagh, Bengaluru, Karnataka
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Openings: 3

Ready to start? Upload your resume and apply to Vibhu today.