Telecaller

Vibrant Growcaps Private Limited has an opening for a Telecaller based in Kandivali East, Mumbai. There are 2 open positions. Salary is up to ₹12,000/month.

Employer’s description

A Telecaller Initiates Or Receives Phone Calls To Promote Products, Generate Leads, And Provide Customer Support. They Work From Scripts To Inform Prospects About Offerings, Manage Customer Data In Crms, And Achieve Sales Targets. Key Skills Include Excellent Communication, Persuasion, Active Listening, And The Ability To Handle Rejection Professio. 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : Marathi, Hindi, English

Pay and perks

Salary: ₹8,000 – ₹12,000 per month, based on skills and experience.

Who can apply

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Comfortable with English, Hindi, Marathi, Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: Marathi, Hindi, English
• You are calm under pressure and customer-first

Your responsibilities

As a Telecaller, your work will include:

• Follow call scripts and update customers on ticket status
• You will meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• You will resolve queries and complaints with patience and accuracy.

Position details

• Location: Kandivali East, Mumbai, Maharashtra
• Openings: 2
• Employment type: Full time
• Timings: 10:00 AM - 7:00 PM | Monday to Saturday
• Interview timings: 12:00 AM - 5:00 PM | Monday to Saturday
• Work type: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by Vibrant Growcaps Private Limited.