Customer Service Representative

Vibrant Infocom Pvt Ltd is hiring a Customer Service Representative in Salt Lake, Kolkata. Salary is up to ₹14,000/month. There are 30 open positions.

Employer’s description

Handle Inbound Customer Calls Professionally. Resolve Customer Queries, Complaints, And Requests In A Timely Manner. Provide Accurate Information About Company Products And Services. Maintain Proper Records Of Customer Interactions And Follow-Ups. Escalate Complex Issues To The Concerned Department When Required. Languages : Hindi, Bengali

Salary

You will be paid ₹12,000 – ₹14,000 per month.

What you will do

Your main tasks will be to:

• Identify and approach new customers in the assigned territory
• You'll share market and competitor feedback with the team.
• Explain products and offers clearly and handle objections
• Prepare quotations and close deals with decision makers
• You will achieve monthly sales and collection targets.
• Follow up on leads and convert them into sales

Skills and qualifications

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with Bengali, Hindi
• Basic English
• Freshers can apply
• Languages: Hindi, Bengali
• Someone confident and target-driven

Position details

• Work location: Salt Lake, Kolkata, West Bengal
• Timings: Rotational Shift | 6 Days working
• Interview timings: 10:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Vacancies: 30
• Job type: Full time

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