Customer Care Associate

Vibrant Tech Solutions is looking for a Customer Care Associate to join its team in Kudlu Gate, Bengaluru. 30 candidates will be hired for this role. Salary is up to ₹25,000/month. Freshers can apply.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : Outbound, Domestic | Languages : Hindi, English

Compensation

Salary: ₹20,000 – ₹25,000 per month, based on skills and experience.

Candidate profile

• Freshers are welcome to apply
• Graduate or equivalent
• Good knowledge of Domestic, English, Hindi and Outbound
• Good English
• Freshers can apply
• Type: Outbound, Domestic
• Languages: Hindi, English
• Someone polite and patient

Your responsibilities

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Job details

• Work location: Kudlu Gate, Bengaluru, Karnataka
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30
• Employment type: Full time
• Work mode: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Vibrant Tech Solutions today.