Customer Care Executive

Start your next role as a Customer Care Executive with Vibrant Tech Solutions in Bommanahalli, Bengaluru. The pay goes up to ₹18,000/month. The team is filling 30 vacancies. Great for first-time job seekers.

In the employer’s words

Handle Customer Calls, Emails, And Chatsanswer Product/Service Queries Clearlyresolve Customer Complaints Quicklymaintain Polite And Professional Communicationupdate Customer Details In Crm/System. Type : Inbound, Outbound, Domestic | Languages : Malayalam, Tamil, Kannada, Hindi, English

Your responsibilities

• Escalate complex cases to the right team within the SLA
• You'll resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Salary and benefits

Compensation: ₹15,000 – ₹18,000 per month.

What we are looking for

• Freshers are welcome to apply
• Graduate or equivalent
• Good knowledge of Domestic, English, Hindi, Inbound, Kannada, Malayalam, Outbound and Tamil
• Good English
• Freshers can apply
• Type: Inbound, Outbound, Domestic
• Languages: Malayalam, Tamil, Kannada, Hindi, English
• You are calm under pressure and customer-first

Job at a glance

• Job location: Bommanahalli, Bengaluru, Karnataka
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work mode: On-site
• Openings: 30

Ready to start? Upload your resume and apply to Vibrant Tech Solutions today.