Customer Care Executive

A new Customer Care Executive role is open at Vibrant Tech Solutions, Garvebhavi Palya, Bengaluru. 30 candidates will be hired for this role. You can earn up to ₹18,000/month. No experience? You can still apply.

In the employer’s words

Resolving Customer Issues And Concerns Efficiently, Ensuring High Customer Satisfaction. Maintaining A Deep Understanding Of Our Products, Services And Policies To Address Customer Concerns Effectively. Responding To Customer Inquiries Accurately And On Time, Through Various Channels, Including Phone, Email And Chat. Type : Domestic, Outbound, Inbound | Languages : English, Tamil, Kannada, Malayalam, Hindi

Salary

Compensation: ₹15,000 – ₹18,000 per month.

What you will do

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• You will escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets

What we are looking for

• Ideal for freshers starting their career
• Education: Graduate
• Comfortable with Domestic, English, Hindi, Inbound, Kannada, Malayalam, Outbound, Tamil
• Basic English
• Freshers can apply
• Type: Domestic, Outbound, Inbound
• Languages: English, Tamil, Kannada, Malayalam, Hindi

Job at a glance

• Location: Garvebhavi Palya, Bengaluru, Karnataka
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Job type: Full time
• Vacancies: 30

Interested? Apply now on BetterJobs with your resume — Vibrant Tech Solutions reviews applications regularly.