Customer Care Executive

Looking for a Customer Care Executive role in BTM Layout, Bengaluru? VICTA EARLYJOBS TECHNOLOGIES PRIVATE LIMITED (EarlyJobs) is hiring now. The pay goes up to ₹25,000/month. The team is filling 30 vacancies.

Employer’s description

Handle Customer Inquiries Through Inbound And Outbound Calls, Emails, Or Chat. Provide Accurate Information About Products, Services, Policies, And Procedures. Understand Customer Concerns And Offer Appropriate Solutions. Resolve Customer Complaints And Queries In A Professional And Timely Manner. Languages : Hindi, Kannada

Salary and benefits

The salary for this role is ₹18,000 – ₹25,000 per month.

Requirements

• Ideal for freshers starting their career
• Education: 12th Pass
• Good knowledge of Hindi and Kannada
• Good English
• Freshers can apply
• Languages: Hindi, Kannada

Roles and responsibilities

In this role, you will:

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• You will identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• You'll follow call scripts and update customers on ticket status.

Quick facts

• Job location: BTM Layout, Bengaluru, Karnataka
• Work type: On-site
• Working hours: 9:30 AM - 7:00 PM | Monday to Saturday
• Openings: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Friday
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — VICTA EARLYJOBS TECHNOLOGIES PRIVATE LIMITED (EarlyJobs) reviews applications regularly.