Customer Care Executive

Victa Earlyjobs Technologies Private Limited (Earlyjobs) is looking for a Customer Care Executive to join its team in Silk Board, Bengaluru. There are 20 open positions. The pay goes up to ₹28,000/month.

In the employer’s words

Handle Customer Queries And Provide Accurate And Timely Resolutions.Assist Customers With Troubleshooting And Service-Related Issues.Handle Queries Related To Prepaid And Postpaid Services. Languages : English, Hindi

Your responsibilities

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant.

Requirements

• Open to freshers
• Education: 12th Pass
• Comfortable with English, Hindi
• Good English
• Freshers can apply
• Languages: English, Hindi

Compensation

Compensation: ₹20,000 – ₹28,000 per month.

Job at a glance

• Job location: Silk Board, Bengaluru, Karnataka
• Interview: 10:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Job type: Full time
• Vacancies: 20
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

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