Customer Care Executive

Victa Earlyjobs Technologies Private Limited (Earlyjobs) wants to bring on a Customer Care Executive for its Whitefield, Bengaluru team. Salary is up to ₹23,000/month. Freshers can apply. The team is filling 29 vacancies.

Employer’s description

Handle Inbound/Outbound Calls Professionally And Provide Information About Products/Services.- Identify Customer Needs, Clarify Information, And Close Sales.- Maintain A High Level Of Customer Satisfaction Through Effective Problem-Solving.- Achieve Sales Targets And Goals As Set By The Company. Languages : Kannada, Telugu

Candidate profile

• Open to freshers
• Minimum qualification: Graduate
• Good knowledge of Kannada and Telugu
• Good English
• Freshers can apply
• Languages: Kannada, Telugu
• Someone polite and calm under pressure

Salary and benefits

You will be paid ₹19,000 – ₹23,000 per month.

What you will do

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails.

Position details

• Work location: Whitefield, Bengaluru, Karnataka
• Vacancies: 29
• Work type: On-site
• Employment type: Full time
• Interview: 9:30 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

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