Customer Care Associate

Vidhyan Placement is hiring a Customer Care Associate in Hebbal Kempapura, Bengaluru. The pay goes up to ₹32,000/month. There are 30 open positions.

Employer’s description

Banking Process Spa18Months Exp In Insurance Or Phone/Retail Banking Is Mandatory Minimum 6 Months In Banking Mandatory Graduation Mandatoryctc-32K, 27Thtamil - 6Malayalam - 6Kannada - 6Telugu - 46 Days Working (Rotational Week Off)8Am To 8Pm Any 9 Hours.Age 29 Bpo Exp Is Mandatory (Branch Banking Will Not Be Considered)Location Hebbal. 1 - 2 Years Experience Compulsory. | Type : Domestic, Sales | Languages : English, Hindi, Kannada, Telugu, Tamil, Malayalam

Your responsibilities

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• You will meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

Salary

Salary: ₹27,000 – ₹32,000 per month, based on skills and experience.

Who can apply

• 1–2 years of relevant experience
• Education: Graduate
• Comfortable with Domestic, English, Hindi, Kannada, Malayalam, Sales, Tamil, Telugu
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic, Sales
• Languages: English, Hindi, Kannada, Telugu, Tamil, Malayalam
• Someone polite and customer-first

Job at a glance

• Work location: Hebbal Kempapura, Bengaluru, Karnataka
• Employment type: Full time
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Vacancies: 30
• Work type: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by Vidhyan Placement.