Customer Care Executive

Vidhyan Placement wants to bring on a Customer Care Executive for its Marathahalli, Bengaluru team. Great for first-time job seekers. 30 candidates will be hired for this role. Salary is up to ₹20,000/month.

In the employer’s words

Banking Sbi Customer Support Inbound Processlocation:Hebbal & Marathahallilanguages : Kannada Or Tamil Or Malayalam Or Speaking Candidateseligibility: Freshers Or Experienced Candidatesrotational 1 Weekoffsalary Details:20,5K Ctc. In Hand 16,5Kmalayalam Only For Languages Allowance Salary: 3Kin Case Candidate Staying Out Of Bangalore Traveling Expenses Paid For Companyno Of Opening :-200 Interview Mode: Direct Walk-Incontact:. Type : Domestic, Inbound | Languages : English, Kannada, Tamil, Malayalam

Your responsibilities

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Pay and perks

Compensation: ₹16,500 – ₹20,000 per month.

Requirements

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, English, Inbound, Kannada, Malayalam and Tamil
• Good English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: English, Kannada, Tamil, Malayalam
• A calm under pressure, customer-first attitude

Job at a glance

• Job location: Marathahalli, Bengaluru, Karnataka
• Work type: Work from office
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Vacancies: 30
• Job type: Full time
• Working hours: 09:30 am - 6:30pm | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Vidhyan Placement reviews applications regularly.