Customer Care Executive

Vihaan Skyline wants to bring on a Customer Care Executive for its Tambaram, Chennai team. The pay goes up to ₹35,000/month. The team is filling 7 vacancies.

Note from the employer

The Customer Care Executive Shall Be Responsible For Handling Customer Inquiries, Managing Leads, Coordinating Site Visits, Maintaining Customer Relationships & Supporting The Sales Team In Achieving Business Objectives. The Employee Shall Act As The First Point Of Contact For Prospective Customers & Ensure A Professional & Positive Customer Exp. Marketing | Languages : Tamil, English | Preferred Experience In : Real Estate

Eligibility

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Skills: English, Marketing, Real Estate, Tamil
• Female Only
• Basic English
• Freshers can apply
• Marketing
• Languages: Tamil, English
• Preferred Experience In: Real Estate
• Someone calm under pressure and customer-first

Your responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

What you get

You will be paid ₹12,000 – ₹35,000 per month.

Job details

• Work location: Tambaram, Chennai, Tamil Nadu
• Work type: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Openings: 7

Apply today and take the next step in your career with Vihaan Skyline.