Customer Care Associate

Looking for a Customer Care Associate role in Shivaji Nagar, Bengaluru? Vijay Kumar (Krishna Enterprises) is hiring now. The pay goes up to ₹22,000/month. 5 candidates will be hired for this role. Freshers can apply.

Note from the employer

Customer Support - Semi Voice Processqualification: Any Graduate (10+2+3)Fresher Or Experiencedlanguage: Candidate Should Be Fluent In English, And Hindi Is Mandatory Versant 46 Days Working, Day Rotational, Week Offshift: 8 Am To 8 Pm For Females And 8 Am To 12 Am For Males Work From The Office Ctc: 22,000/- Per Month For A Fresher. Type : Inbound, Outbound, Domestic | Languages : Hindi, English

Salary and benefits

You will be paid ₹18,000 – ₹22,000 per month.

What the job involves

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Requirements

• Ideal for freshers starting their career
• Minimum qualification: Graduate
• Comfortable with Domestic, English, Hindi, Inbound, Outbound
• Good English
• Freshers can apply
• Type: Inbound, Outbound, Domestic
• Languages: Hindi, English
• A calm under pressure, customer-first attitude

Quick facts

• Job location: Shivaji Nagar, Bengaluru, Karnataka
• Work mode: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Openings: 5
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Vijay Kumar (Krishna Enterprises) today.