Customer Care Executive

Vijay kumar (Krishna Enterprises) has an opening for a Customer Care Executive based in Sector 18 - Gurgaon, Delhi. The pay goes up to ₹22,000/month. 5 candidates will be hired for this role. Freshers can apply.

Note from the employer

Handle Customer Inquiries Via Calls, Email, Or Chat In A Professional Manner.Provide Accurate Information Regarding Products And Services.Resolve Customer Complaints Effectively And Within Defined Timelines.Maintain Proper Records Of Customer Interactions In The System.Escalate Complex Issues To The Relevant Department When Required. Languages : Hindi, English

Salary and benefits

You will be paid ₹15,000 – ₹22,000 per month.

Key responsibilities

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• You'll meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails

What we are looking for

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: English, Hindi
• Good English
• Freshers can apply
• Languages: Hindi, English
• A polite, customer-first attitude

Job at a glance

• Location: Sector 18 - Gurgaon, Delhi, Delhi
• Work mode: Office-based
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 5

Apply today and take the next step in your career with Vijay kumar (Krishna Enterprises).