Customer Care Executive

Vijay Kumar (Krishna Enterprises) is hiring a Customer Care Executive in Sector 18 - Gurgaon, Delhi. You can earn up to ₹20,000/month. 5 candidates will be hired for this role.

In the employer’s words

Key Responsibilitiesdebt Recovery: Contact Clients To Remind Them Of Overdue Invoices, Negotiate Payment Plans, And Ensure Timely Collection Of Outstanding Amounts (). 3Client Communication: Maintain Professional And Effective Communication With Clients To Resolve Payment Discrepancies And Build Strong Relationships (). 2Record Keeping: Mainta.

Requirements

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of Complaint handling, CRM tools, Verbal communication and Typing speed
• Good English
• Freshers can apply
• Someone polite and patient

Salary and benefits

You will be paid ₹15,000 – ₹20,000 per month.

What the job involves

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system.

Job at a glance

• Job location: Sector 18 - Gurgaon, Delhi, Delhi
• Work type: Work from office
• Vacancies: 5
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

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