Customer Care Executive

Vijay Kumar (Krishna Enterprises) has an opening for a Customer Care Executive based in Sector 18 - Gurgaon, Delhi. 5 candidates will be hired for this role. Salary is up to ₹20,000/month. No experience? You can still apply.

Note from the employer

Customer Demos: Conduct Engaging And Informative Demonstrations Of Hafele Products (E.G., Kitchen And Bathroom Fittings, Hardware, And Furniture Solutions) To Walk-In Customers And Potential Clients. Explain Product Features And Benefits To Customers And Guide Them On Usage.Sales Support: Assist Customers In Product Selection, Making Recommendati. Languages : Hindi, English

Who can apply

• Open to freshers
• Minimum qualification: 12th Pass
• Skills: English, Hindi
• Good English
• Freshers can apply
• Languages: Hindi, English

Compensation

Compensation: ₹16,000 – ₹20,000 per month.

What the job involves

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails

Job at a glance

• Work location: Sector 18 - Gurgaon, Delhi, Delhi
• Vacancies: 5
• Employment type: Full time
• Work mode: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Vijay Kumar (Krishna Enterprises) today.