Customer Care Executive

Start your next role as a Customer Care Executive with Vijay Kumar (Krishna Enterprises) in Sector 18 - Gurgaon, Delhi. Salary is up to ₹25,000/month. Great for first-time job seekers. The team is filling 10 vacancies.

In the employer’s words

Resolving Specific Product Issues, Answering Technical Questions, And Guiding Users Through Complex Processes.Support Channels: Providing Assistance Through Multiple Avenues, Including Phone, Email, Live Chat, Social Media, And In-Person.Proactive & Reactive Measures: While Traditionally Reactive, Modern Support Involves Proactive Measures Like. Type : Domestic, Inbound | Languages : English

Key responsibilities

• Resolve queries and complaints with patience and accuracy
• You will handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Compensation

Salary: ₹15,500 – ₹25,000 per month, based on skills and experience.

Skills and qualifications

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, English and Inbound
• Good English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: English
• A polite, patient attitude

Position details

• Location: Sector 18 - Gurgaon, Delhi, Delhi
• Work mode: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 10
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

Apply today and take the next step in your career with Vijay Kumar (Krishna Enterprises).