Customer Care Executive

Join Vijay Kumar (Krishna Enterprises) as a Customer Care Executive in Sector 18 - Gurgaon, Delhi. You can earn up to ₹24,000/month. Freshers can apply. 6 candidates will be hired for this role.

In the employer’s words

Inbound Calls: Handle Incoming Calls From Customers, Addressing Their Inquiries, Complaints, And Requests.Customer Assistance: Provide Helpful Information, Answer Questions, And Guide Customers Through Various Processes.Issue Resolution: Troubleshoot And Resolve Customer Issues Related To Services. Languages : Hindi, English

What the job involves

In this role, you will:

• Escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• You'll follow call scripts and update customers on ticket status.

Salary

You will be paid ₹17,000 – ₹24,000 per month.

What we are looking for

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi
• Good English
• Freshers can apply
• Languages: Hindi, English

Position details

• Location: Sector 18 - Gurgaon, Delhi, Delhi
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Office-based
• Vacancies: 6

If this job suits you, apply now — shortlisted candidates will be contacted by Vijay Kumar (Krishna Enterprises).