Customer Care Executive

Vijay Kumar (Krishna Enterprises) is hiring a Customer Care Executive in Sector 18 - Gurgaon, Delhi. The team is filling 25 vacancies. The pay goes up to ₹25,000/month.

Note from the employer

Address Customer Inquiries, Resolve Issues, And Provide Information About Products And Services.Maintain Accurate Records Of Customer Interactions And Transactions.Collaborate With Team Members To Enhance Customer Satisfaction.Uphold Airtels Service Standards And Ensure Compliance With Company Policies. Type : Inbound, Outbound | Languages : Hindi, English

Skills and qualifications

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Skills: English, Hindi, Inbound, Outbound
• Good English
• Freshers can apply
• Type: Inbound, Outbound
• Languages: Hindi, English
• Someone customer-first and polite

Key responsibilities

In this role, you will:

• Log every interaction and its outcome in the support system.
• You will follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• You'll escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Salary and benefits

Salary: ₹18,000 – ₹25,000 per month, based on skills and experience.

Job at a glance

• Job location: Sector 18 - Gurgaon, Delhi, Delhi
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 25
• Work type: Work from office

Apply today and take the next step in your career with Vijay Kumar (Krishna Enterprises).