Customer Care Executive

A new Customer Care Executive role is open at Vijay kumar (Krishna Enterprises), Sector 18 - Gurgaon, Delhi. Salary is up to ₹20,000/month. There are 5 open positions. No experience? You can still apply.

Note from the employer

Respond To Customer Queries And Provide Solutions To Their Concerns In A Timely Manner.Handle Customer Escalations And Ensure Satisfaction By Resolving Issues Effectively.Maintain A Positive And Professional Demeanor In All Interactions With Customers. Organize And Prioritize Tasks To Ensure Efficient Service Delivery.

Your responsibilities

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Eligibility

• Freshers are welcome to apply
• Graduate or equivalent
• Good knowledge of Verbal communication, Hindi and English, CRM tools and Typing speed
• Good English
• Freshers can apply
• You are patient and calm under pressure

Salary and benefits

Compensation: ₹16,000 – ₹20,000 per month.

Quick facts

• Work location: Sector 18 - Gurgaon, Delhi, Delhi
• Job type: Full time
• Work type: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 5

Interested? Apply now on BetterJobs with your resume — Vijay kumar (Krishna Enterprises) reviews applications regularly.