Customer Relationship Executive (Cr...

A new Customer Relationship Executive (Cr... role is open at Vijay Narayan Gori (Virtual Tech), Bhandup East, Mumbai. Salary is up to ₹25,000/month. 7 candidates will be hired for this role.

In the employer’s words

Welcome And Assist Customers Visiting The Showroom Or Service Center.Handle Customer Inquiries Through Phone, Email, And Messaging.Schedule Service Appointments And Vehicle Deliveries.Follow Up With Customers After Vehicle Purchase Or Service.Collect Customer Feedback And Resolve Complaints Or Escalate Issues.Maintain Customer Records In A Cus. 1 - 2 Years Experience Compulsory. | Type : Outbound | Languages : Marathi, Hindi, English

Salary

You will be paid ₹15,000 – ₹25,000 per month.

What the job involves

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• You will identify upsell opportunities where relevant.

Candidate profile

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Marathi, Outbound
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound
• Languages: Marathi, Hindi, English
• Someone calm under pressure and customer-first

Job details

• Location: Bhandup East, Mumbai, Maharashtra
• Employment type: Full time
• Openings: 7
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Vijay Narayan Gori (Virtual Tech) today.