Customer Relationship Executive (Cr...

Start your next role as a Customer Relationship Executive (Cr... with Vijay Narayan Gori (Virtual Tech) in Bhandup East, Mumbai. 10 candidates will be hired for this role. You can earn up to ₹25,000/month.

Note from the employer

Handle Customer Queries And Provide Supportmaintain Good Relationships With Clientsfollow Up With Customers For Feedback And Servicecoordinate With Internal Teams For Issue Resolution. 1 - 2 Years Experience Compulsory. | Type : Outbound | Languages : Marathi, Hindi, English

Salary

Compensation: ₹15,000 – ₹25,000 per month.

What you will do

• You will follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Who can apply

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Marathi, Outbound
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound
• Languages: Marathi, Hindi, English
• Someone patient and customer-first

Job details

• Work location: Bhandup East, Mumbai, Maharashtra
• Work mode: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 10

If this job suits you, apply now — shortlisted candidates will be contacted by Vijay Narayan Gori (Virtual Tech).