Customer Care Executive

Start your next role as a Customer Care Executive with Vikhush Enterprises Private Limited in Sector 65 - Gurgaon, Delhi. There are 2 open positions. You can earn up to ₹22,000/month.

Employer’s description

Customer Queries Resolution. More Than 2 Years Experience Compulsory. | Type : Sales

Salary

The salary for this role is ₹18,000 – ₹22,000 per month.

Your responsibilities

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• You'll handle inbound and outbound customer calls, chats or emails.
• You'll identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Skills and qualifications

• At least 2 years of relevant experience
• 12th Pass or equivalent
• Skills: Sales
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Sales
• Someone patient and polite

Position details

• Location: Sector 65 - Gurgaon, Delhi, Delhi
• Vacancies: 2
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 10 AM - 8 PM | Weekly off on rotation
• Work mode: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Vikhush Enterprises Private Limited.