Customer Care Executive

Vikhush Enterprises Private Limited is looking for a Customer Care Executive to join its team in Sector 65 - Gurgaon, Delhi. Salary is up to ₹25,000/month. 5 candidates will be hired for this role.

In the employer’s words

Receiving Calls Of Customer And Taking Order. More Than 2 Years Experience Compulsory.

Salary and benefits

The salary for this role is ₹18,000 – ₹25,000 per month.

Eligibility

• At least 2 years of relevant experience
• 12th Pass or equivalent
• Comfortable with Hindi and English, Complaint handling, Typing speed, Verbal communication
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Someone customer-first and patient

What you will do

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

Job at a glance

• Work location: Sector 65 - Gurgaon, Delhi, Delhi
• Work mode: Office-based
• Openings: 5
• Shift: 10 AM - 8 PM | Rotational Week off
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Vikhush Enterprises Private Limited.