Customer Care Executive

Vindhya E-Infomedia Private Limited is looking for a Customer Care Executive to join its team in Rajajinagar, Bengaluru. Freshers can apply. Salary is up to ₹17,000/month. There are 30 open positions.

Employer’s description

We Are Hiring Customer Support Executives To Manage Customer Interactions And Ensure Excellent Service Delivery. Candidates Should Be Customer-Focused, Patient, And Comfortable Handling Calls. * Answer Inbound/Outbound Customer Calls* Resolve Queries And Complaints Professionally* Maintain Records In Crm/System. * Fixed Salary* Performance Incentiv. Type : Inbound, Outbound, Domestic, Sales | Languages : Marathi, Malayalam, Tamil, Telugu, Kannada, Hindi, English

Your responsibilities

• You'll follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• You will meet quality, call-handling and satisfaction targets.
• You'll escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• You'll resolve queries and complaints with patience and accuracy.

Skills and qualifications

• No prior experience needed — freshers can apply
• Education: Tenth Pass
• Skills: Domestic, English, Hindi, Inbound, Kannada, Malayalam, Marathi, Outbound
• Basic English
• Freshers can apply
• Type: Inbound, Outbound, Domestic, Sales
• Languages: Marathi, Malayalam, Tamil, Telugu, Kannada, Hindi, English
• Someone customer-first and patient

What you get

You will be paid ₹15,000 – ₹17,000 per month.

Job at a glance

• Work location: Rajajinagar, Bengaluru, Karnataka
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work type: Work from office

Ready to start? Upload your resume and apply to Vindhya E-Infomedia Private Limited today.