Customer Care Executive

Vindhya E-Infomedia Private Limited is looking for a Customer Care Executive to join its team in Bapuji Nagar, Bengaluru. The pay goes up to ₹18,000/month. 25 candidates will be hired for this role.

Employer’s description

We Are Looking For A Customer Support Executive To Join Our Team At Vindhya E-Infomedia Private Limited. This Role Involves Acquiring New Clients And Driving Business Growth, Building Relationships With Customers, And Achieving Sales Targets. Identifying Leads, Pitching Products Or Services, And Ensuring Client Satisfaction Will Be Theresponsibilit. Type : Outbound, Sales | Languages : Gujarati, Malayalam, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English

Requirements

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Skills: Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Outbound
• Good English
• Freshers can apply
• Type: Outbound, Sales
• Languages: Gujarati, Malayalam, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English

What you will do

• You'll follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system.
• You will identify upsell opportunities where relevant.
• You'll resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails

Compensation

The salary for this role is ₹15,000 – ₹18,000 per month.

Quick facts

• Location: Bapuji Nagar, Bengaluru, Karnataka
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Vacancies: 25
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Vindhya E-Infomedia Private Limited today.