Customer Care Executive

Vindhya E-Infomedia Private Limited has an opening for a Customer Care Executive based in Bapuji Nagar, Bengaluru. Salary is up to ₹18,000/month. 25 candidates will be hired for this role.

Note from the employer

We Are Hiring Customer Support Executives For Outbound Process. Candidates Who Are Passionate About Building Their Career In Customer Service Can Apply Immediately. 2Nd Puc Mandatory. Type : Outbound, Sales | Languages : Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English

What you get

You will be paid ₹15,000 – ₹18,000 per month.

Requirements

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Outbound
• Basic English
• Freshers can apply
• Type: Outbound, Sales
• Languages: Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English
• A patient, customer-first attitude

What the job involves

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• You'll handle inbound and outbound customer calls, chats or emails.
• You will identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Quick facts

• Job location: Bapuji Nagar, Bengaluru, Karnataka
• Job type: Full time
• Work type: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 25

Click Apply to send your profile to Vindhya E-Infomedia Private Limited. It takes less than a minute.