Customer Care Executive

Vindhya E-Infomedia Private Limited is hiring a Customer Care Executive in Bapuji Nagar, Bengaluru. There are 25 open positions. Great for first-time job seekers. Salary is up to ₹18,000/month.

Employer’s description

We Are Hiring Customer Support Executives For Outbound Process. Candidates Who Are Passionate About Building Their Career In Customer Service Can Apply Immediately. Type : Sales, Outbound | Languages : Malayalam, Gujarati, Tamil, Telugu, Bengali, Punjabi, Kannada, Marathi, Hindi, English

Pay and perks

The salary for this role is ₹15,000 – ₹18,000 per month.

Key responsibilities

• You will log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Candidate profile

• Open to freshers
• 12th Pass or equivalent
• Comfortable with Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Outbound
• Basic English
• Freshers can apply
• Type: Sales, Outbound
• Languages: Malayalam, Gujarati, Tamil, Telugu, Bengali, Punjabi, Kannada, Marathi, Hindi, English
• You are patient and customer-first

Job details

• Job location: Bapuji Nagar, Bengaluru, Karnataka
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 25
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office

Interested? Apply now on BetterJobs with your resume — Vindhya E-Infomedia Private Limited reviews applications regularly.