Collection Executive (Tele Calling)

Start your next role as a Collection Executive (Tele Calling) with Viotal Informatics Private Limited in Mahape, Mumbai. Salary is up to ₹22,000/month. There are 20 open positions.

In the employer’s words

Follow Up On Overdue Payments To Ensure Timely Recovery. Contact Customers Via Phone, Email, Or Other Approved Channels To Negotiate Repayment Of Outstanding Dues. Maintain Detailed Records Of All Customer Interactions And Collection Activities In The System. Ensure Compliance With Rbi Guidelines, . Dra Certification Will Be Added Advantage. 1 - 2 Years Experience Compulsory.

Roles and responsibilities

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

What you get

You will be paid ₹15,000 – ₹22,000 per month.

Requirements

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with Typing speed, Verbal communication, Complaint handling, Active listening
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are patient and calm under pressure

Job details

• Work location: Mahape, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 20

Apply today and take the next step in your career with Viotal Informatics Private Limited.