Customer Support Intern

Start your next internship as a Customer Support Intern with Viotal Informatics Private Limited in Lower Parel West, Mumbai. Salary is up to ₹20,000/month. There are 2 open positions. No experience? You can still apply.

In the employer’s words

Comprehend And Process All Email And Chat Correspondences From Customers In A Timely Manner. Provide Successful Resolution To All Customer By Replying In A Prompt And Professional Manner Via Email And Chat. Handling Of Social Media Queries And Escalation On All Platforms. Maintain A Positive And Professional Working Relationship With Peers.

Compensation

Compensation: ₹15,000 – ₹20,000 per month.

Candidate profile

• No prior experience needed — freshers can apply
• Minimum qualification: Graduate
• Skills: Typing speed, Complaint handling, Hindi and English, Active listening
• Good English
• Freshers can apply
• A customer-first, patient attitude

What you will do

• Meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system

Job at a glance

• Job location: Lower Parel West, Mumbai, Maharashtra
• Employment type: Internship
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 2
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based

If this internship suits you, apply now — shortlisted candidates will be contacted by Viotal Informatics Private Limited.