Customer Support Representative (Cs...

A new Customer Support Representative (Cs... role is open at Vipul Homes, Vashi, Mumbai. Salary is up to ₹15,000/month. No experience? You can still apply. 2 candidates will be hired for this role.

Note from the employer

Experienced / Fresher Can Apply Should Have Good Knowledge Of Basic Computer & Internet Surfing ( Candidate From Western Line Can Also Apply At Our Brach Office At Vile Parle ). Type : Sales | Marketing

What we are looking for

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with Marketing, Sales
• Female Only
• Basic English
• Freshers can apply
• Type: Sales
• Marketing
• A customer-first, patient attitude

Your responsibilities

As a Customer Support Representative (Cs..., your work will include:

• Follow call scripts and update customers on ticket status
• You'll escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• You will log every interaction and its outcome in the support system.

Pay and perks

Compensation: ₹11,000 – ₹15,000 per month.

Quick facts

• Location: Vashi, Mumbai, Maharashtra
• Openings: 2
• Work mode: Office-based
• Timings: 11:00 AM - 7:00 PM | Monday to Saturday
• Interview timings: 12:00 AM - 5:00 PM | Monday to Saturday
• Employment type: Full time

Ready to start? Upload your resume and apply to Vipul Homes today.